Shopify Salesforce Integration
Shopify customers, orders and products sync to Salesforce so every rep and agent sees the full purchase story.
Manual work is costing you more than time.
- Shopify customers never make it into the CRM, so sales can’t follow up.
- Support agents switch between Shopify admin and Salesforce to answer one question.
- B2B and wholesale orders need approvals and account ownership Shopify alone can’t manage.
Our Shopify → Salesforce integration process
- 01
Connect Shopify webhooks
Orders, customers, refunds and fulfilments push to Salesforce the moment they happen.
- 02
Model your accounts
Customers map to Person Accounts or Contacts; orders to Orders or Opportunities with products.
- 03
Automate follow-up
Flows trigger reorder reminders, VIP alerts and B2B onboarding.
- 04
Backfill history
Historical orders imported so lifetime value is accurate from day one.
Data we keep in step.
Lifetime value in CRM
See total spend and order count on every Account.
Better service
Agents answer order questions without leaving Salesforce.
B2B growth
Wholesale accounts managed with owners, approvals and pipeline.
Shopify + Salesforce questions
Does this work with Shopify Plus?
Yes — Shopify and Shopify Plus, including B2B company accounts and multiple storefronts.
Can Salesforce push data back to Shopify?
Yes. Customer tags, price lists or product data can sync from Salesforce to Shopify where it makes sense.
How is this different from the Salesforce Commerce Cloud?
You keep Shopify as your storefront and use Salesforce as the CRM — no replatforming required.
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Let’s connect Shopify and Salesforce.
Tell us what you’re connecting. We’ll reply within one business day with a recommended approach and a fixed quote.